Price Matching Guarantee

  1. Price Matching Range:

Our Price Match Guarantee applies to all products on our site. Regardless of the category or brand of high-end lighting fixtures you purchase, we will work hard to match your price as long as you qualify for the Price Match Guarantee.

 

  1. Price Matching Time limit:

In order for the price match guarantee to be effective, you need to submit a price match request within 48 hours of purchase. Please contact our customer support team as soon as possible and provide relevant information and evidence so that we can process and verify your request in a timely manner.

 

  1. Price Match Exclusions:

The Price Match Guarantee does not apply in the following circumstances:

 

*False or misleading pricing information.

*Temporary promotions such as clearance sales, discount promotions or limited time offers.

*Irregular or unauthorized sales channels.

*Any violation of laws and regulations or unfair competition.

 

  1. Price Adjustment Method:

If your price match request is approved, we will make price adjustments on a case-by-case basis. Possible adjustments include refunding the price difference, providing coupons, discount codes or other forms of compensation. We will negotiate with you and provide the most suitable solution based on your purchasing situation and specific requirements.

 

  1. Price matching Review Time:

We will review and process price match requests as quickly as possible and respond within a reasonable time. Typically, we will complete the review within 48 hours of submitting the request and contact you to inform you of the review results and any related price adjustments.

 

  1. Price Matching Restrictions:

The Price Match Guarantee may have certain limitations and exclusions, which are intended to ensure that the Price Match Guarantee is fair and reasonable. We will clearly list these restrictions on the Price Match Guarantee page and explain the circumstances under which price matching may not be possible. Please read and understand these limitations carefully to clarify the scope of the Price Match Guarantee.

 

  1. The Effective Scope of the Price matching Guarantee:

Price Match Guarantees usually apply if a lower price is found before purchasing. However, we can also consider situations where a lower price is found some time after purchase. The specific applicable time frames and submission requirements will be clearly stated in the Price Match Guarantee terms.

 

  1. Limitation of Liability for Price Match Guarantee:

While we strive to ensure that our pricing is accurate, pricing errors may occasionally occur for a variety of reasons. Therefore, we make it clear in our Price Match Guarantee that the Price Match Guarantee does not apply to cases of pricing errors due to website errors or other factors beyond our control. We will exercise our reasonable discretion in determining whether to price match.

 

  1. Right to hange and Interpret the Price Match Guarantee:

We reserve the right to change the terms of the Price Match Guarantee at any time and to have the final interpretation of the terms of the Price Match Guarantee. We will post any significant changes to our Price Match Guarantee on our website and ensure that customers are kept informed of these changes.